Terms Of Service
Last updated: 10 September 2026
These terms govern the supply of MillsHill Recruitment Ltd's recruitment services. By engaging us you agree to them; specific engagements may add terms in a signed agreement.
1. Our services
- 30 Days Recruitment Sprint — £6,995 + VAT, 100% upfront. A dedicated senior recruiter working your vacancies for 30 calendar days, with Guaranteed Recruitment Deliverables defined in your engagement letter.
- Fixed-Fee Search — £5,495 + VAT total. A committed search for one business-critical hire. 50% upfront to engage, 50% invoiced on placement. Includes Guaranteed Recruitment Deliverables.
- Contingency Recruitment — 18% + VAT of first-year base salary. No upfront fees; payable only on successful placement. Includes a rebate scheme (details in your engagement letter).
2. Engagements and deliverables
Each engagement is governed by these terms plus an engagement letter or order confirming the service, role and deliverables. "Guaranteed Recruitment Deliverables" means the specific, measurable outputs listed in that document (for example: number of qualified candidates, market map, interview shortlist) — delivered as described or the engagement is remediated per our Refund Policy.
3. Payment
Upfront fees are payable before work begins. Placement fees are invoiced on the successful candidate's acceptance or start date as confirmed in the engagement letter. All fees exclude VAT. Late payment may attract statutory interest.
4. Rebate scheme
Contingency placements include a rebate: if a placed candidate resigns or is lawfully dismissed within the rebate window defined in your engagement letter, a percentage of the placement fee is credited against future engagements, per the published schedule.
5. What we need from you
Accurate role briefs, timely feedback on candidates, and access to your hiring process. Delayed feedback that pushes delivery beyond agreed windows may extend timelines without penalty to us.
6. Liability
We provide recruitment services with reasonable skill and care. We do not guarantee that any specific candidate will accept an offer. To the maximum extent permitted by law we are not liable for indirect or consequential loss. Nothing excludes liability that cannot lawfully be excluded.
7. Data protection
Each party complies with applicable data protection law. Candidate data is shared with clients strictly for assessment purposes.
8. Governing law
England and Wales. Courts of England and Wales have exclusive jurisdiction.
9. Contact
Questions? Use the contact details on this site.